The Open University since 2006
Alternatively you can skip the navigation by pressing 'Enter'.
Can Britain Have a Payrise?: The Live DebateWednesday, 24th August 2016 20:00 - BBC TwoOne hundred workers representing all levels of pay face each other in a studio to try and work out whether Britain... Read more: Can Britain Have a Payrise?: The Live Debate
Full Steam Ahead: Episode fourAvailable until Thursday, 22nd September 2016 01:15This episode focuses on the most famous locomotive in the world, the Flying Scotsman as well as the railways'... Read more: Full Steam Ahead: Episode four
Hammering into hearts: How Dilshod Nazarov's Rio victory lifted the TajiksTajikistan won its first independent Gold during Rio 2016. For a nation without a lot to... Read more: Hammering into hearts: How Dilshod Nazarov's Rio victory lifted the Tajiks
Full Steam AheadIt’s Full Steam Ahead for historians Ruth Goodman, Alex Langlands and Peter Ginn as they bring... Read more: Full Steam Ahead
Fundamentals of accountingLearn about the essential numerical and double-entry skills required for accounting. This free... Try: Fundamentals of accounting now
Start writing fictionHave you always wanted to write, but never quite had the courage to start? This free course,... Try: Start writing fiction now
Communication is part of everyone's life. Being able to communicate clearly and effectively orally, visually and in writing underpins nearly everything we do. This free course, Key skill assessment: Communication, will help you recognise your strengths as well as the areas where you could improve. In developing and assessing your communication skills, you will learn to recognise, adapt and use your skills confidently and effectively in different situations and contexts.
After studying this course, you should be able to:
- demonstrate a strategy for using communication skills over an extended period of time
- monitor and critically reflect on these communication skills, adapting the strategy as necessary, to produce the quality of outcomes required
- evaluate this overall strategy and present outcomes.
- Current section: Introduction
- Learning outcomes
- 1 Information and communication
- 2 Sources of help
- 3 Key skills assessment courses
- 4 Structure of the assessment courses
- 5 Effective communication
- 6 What you should present
- 7 Part A: Evidencing skills to develop a strategy, monitor progress and evaluate performance
- 8 Part B: Evidencing your communication skills
- 9 Notes to help you complete your assessment
- Keep on learning
Study this free course
Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!
Key skills assessment: communication
This key skill focuses on the ways in which you receive and respond to information and communicate with other people in your work, study and everyday life. Communication skills include speaking, listening, reading and writing for different purposes. Techniques such as note taking and writing summaries are important, but so, too, are the techniques of evaluation and application, such as evaluating the relevance and quality of information.
Communication is part of everyone's life and improving your skills also involves you being able to integrate changes in the way you communicate into your study or work. Essentially, this means you will be improving your skills while communicating what you are learning. This is much more than developing your presentation skills or tackling an essay. It is also about strategically planning how to communicate, applying your skills in different situations, and critically reflecting on your performance, that is being consciously aware of what you are doing and how well you are doing it. This course is designed to be studied for 1 hour per week over 50 weeks.
This OpenLearn course provides a sample of Level 1 study in.
This free course includes adapted extracts from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Education courses or view the range of currently available OU Education courses.
Copyright & revisions
Originally published: Monday, 7th March 2016
Last updated on: Monday, 7th March 2016
- Creative-Commons: The Open University is proud to release this free course under a Creative Commons licence. However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions. Full details can be found in the Acknowledgements and our FAQs section.
- This site has Copy Reuse Tracking enabled - see our FAQs for more information.
If you enjoyed this, why not follow a feed to find out when we have new things like it? Choose an RSS feed from the list below. (Don't know what to do with RSS feeds?)
Remember, you can also make your own, personal feed by combining tags from around OpenLearn.
All our alternative formats are free for you to download, for more information about the different formats we offer please see our FAQs. The most frequently used are Word (for accessibility), PDF (for print) and ePub and Kindle to download to eReaders*.
- Word (963 KB)
- PDF (2 MB)
- ePub 3.0 (770 KB)
- ePub 2.0 (771 KB)
- Kindle (283 KB)
- RSS (114 KB)
- HTML (710 KB)
- SCORM (708 KB)
- OUXML Package (15 KB)
- OUXML File (53 KB)
- IMS Common cartridge
- Moodle backup (395 KB)
*Please note you will need an ePub and Mobi reader for these formats.