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Communication is part of everyone's life. Being able to communicate clearly and effectively orally, visually and in writing underpins nearly everything we do. This free course, Key skill assessment: Communication, will help you recognise your strengths as well as the areas where you could improve. In developing and assessing your communication skills, you will learn to recognise, adapt and use your skills confidently and effectively in different situations and contexts.
By the end of this section you should be able to:
- develop a strategy for using communication skills over an extended period of time;
- monitor and critically reflect on your use of communication skills, adapting your strategy as necessary, to produce the quality of outcomes required;
- evaluate your overall strategy and present outcomes.
- Current section: Introduction
- Learning outcomes
- 1 Information and communication
- 2 Sources of help
- 3 Key skills assessment units
- 4 Structure of the assessment units
- 5 Effective communication
- 6 What you should present
- 7 Part A: Evidencing skills to develop a strategy, monitor progress and evaluate performance
- 8 Part B: Evidencing your communication skills
- 9 Notes to help you complete your assessment
- Keep on learning
Study this free course
Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!
Key skills assessment: communication
This key skill focuses on the ways in which you receive and respond to information and communicate with other people in your work, study and everyday life. Communication skills include speaking, listening, reading and writing for different purposes. Techniques such as note taking and writing summaries are important, but so, too, are the techniques of evaluation and application, such as evaluating the relevance and quality of information.
Communication is part of everyone's life and improving your skills also involves you being able to integrate changes in the way you communicate into your study or work. Essentially, this means you will be improving your skills while communicating what you are learning. This is much more than developing your presentation skills or tackling an essay. It is also about strategically planning how to communicate, applying your skills in different situations, and critically reflecting on your performance, that is being consciously aware of what you are doing and how well you are doing it. This unit is designed to be studied for 1 hour per week over 50 weeks.
This unit is from our archive and it is an adapted extract from the Teaching and Learning course which is no longer in presentation. If you wish to study formally at The Open University, you may wish to explore the courses we offer in.
This free course includes adapted extracts from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Education courses or view the range of currently available OU Education courses.
Copyright & revisions
Originally published: Friday, 15th July 2011
Last updated on: Sunday, 29th July 2012
- Creative-Commons: The Open University is proud to release this free course under a Creative Commons licence. However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions. Full details can be found in the Acknowledgements and our FAQs section.
- This site has Copy Reuse Tracking enabled - see our FAQs for more information.
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