Understanding narratives in health care
In this free course it is argued that one important means of improving practice skills, service provision to clients and healthcare systems, is a better understanding of the narratives used by individuals to describe things such as need, quality, improvement and change. As Taylor (2003) observes, practitioners are engaged in the creation and sharing of healthcare narratives. Exploring these, as well as empirical evidence, is important if healthcare is to be improved.
It is suggested that much of what triggers improvements, and may sustain efforts, rests upon the ways individuals interpret what is happening and what they are doing. Understand this, and improvement may be managed more strategically.
This OpenLearn course is an adapted extract from the Open University course :.