This free course was written by Liz Tilley and Rebecca L. Jones.
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Activity 1: Reading: Tilley, L. and Jones, R.L. (2013) ‘Managing change in health and social care’, Chapter 4 in McKian, S. and Simons, J. (eds) Leading, managing, caring: understanding leadership and management in health and social care, London, Routledge.
Contained in Reading: Figure 4.1: BradCalkins/iStockphoto.com; Figure 4.2: Rusty’s Photography; Figure 4.3: annedde/istockphoto.com; Figure 4.4: © Emotional Intelligence 4 Change, www.ei4change.com.
Figure 1: (cartoon): © Andrew Toos/www.CartoonStock.com.
Figure 2: (London 2012 Olympics security): © Demotix/Press Association Images
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