Skip to content
Skip to main content

About this free course

Become an OU student

Download this course

Share this free course

Lead and manage change in health and social care
Lead and manage change in health and social care

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

2 Understanding change

Described image
Figure 1

The next activity focuses on reading a chapter on managing change, as well as introducing some practical tools to help manage the change process.

Activity 3

Timing: Allow 3 hours

Read the chapter Managing change in health and social care [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] (Tilley and Jones, 2013). Take notes of the key points and anything you think is particularly important.

Ensure that you make a note of the three tools which you encounter in the chapter – force field analysis, stakeholder mapping and SWOT analysis – and what they are used for. You will need these notes for Activity 4.

To use this interactive functionality a free OU account is required. Sign in or register.
Interactive feature not available in single page view (see it in standard view).

Drawing on what you have learnt about your own attitude to change, together with specific tools designed to help a manager plan change, in the following activity you will be planning your own change management project.