An introduction to social work
An introduction to social work

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An introduction to social work

1.4 Skills

Social workers develop their skills largely in the course of their practice experiences. However, it is good to have a framework to help with your learning and understanding.

We use four categories of skill in our framework:

  • skills in thinking – analysing, managing, reflecting and valuing

  • skills in using the senses – listening and talking, observing, understanding and expressing feelings

  • skills combining thinking and using the senses – giving and receiving constructive feedback, interviewing, leading, negotiating, supporting

  • skills supporting your studies and practices – reflective writing, digital and information literacy skills, academic and professional writing skills.

Other skills social workers need to have include:

  • reflective, professional and academic forms of writing
  • thinking skills, such as reflection and analysis
  • the ability to recognise and challenge discriminatory attitudes
  • interpersonal and communication skills
  • ICT skills and information literacy (collectively referred to as digital and information literacy).

The activities in this course will introduce you to some of these skills.

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