Understanding service improvement in healthcare
Understanding service improvement in healthcare

This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if you want a free statement of participation.

Free course

Understanding service improvement in healthcare

Understanding service improvement in healthcare

Introduction

This free course, Understanding service improvement in healthcare, explores the idea of service improvement in healthcare. You will find it useful if you work in healthcare, or if you are involved in healthcare in some other way, for example as a volunteer, campaigner, relative or service user.

The concept of service improvement is important because it is usually at the centre of discussions around change, particularly when resources are limited and difficult decisions have to be made about healthcare priorities. In such circumstances there is likely to be considerable ambiguity about what constitutes ‘improvement’ and ‘quality’.

This OpenLearn course is an adapted extract from the Open University course K828 Researching and evaluating practice [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] .

K828_1

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has over 40 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to university level study, find out more about the types of qualifications we offer, including our entry level Access courses and Certificates.

Not ready for University study then browse over 900 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus