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Why do call centre staff use your name all the time, Chris? Creative commons image Icon Bryce Johnson under Creative Commons BY 4.0 license article icon

Money & Business 

Why do call centre staff use your name all the time, Chris?

Chris, if you've had to deal with a call centre you might have noticed they use your name a lot. Do you know, Chris, why they do this? Well, Chris, The OU's Anna Kristina Hultgren has investigated. Putting you through now, Chris.

Article
Why has English taken over academia? Creative commons image Icon ChristianMcCarthy under Creative Commons BY-SA 4.0 license article icon

Languages 

Why has English taken over academia?

If English is globally squeezing out teaching in local languages, the fault isn't with the language but with economics. Anna Kristina Hultgren and Elizabeth J. Erling explain.

Article
Interdisciplinarity: A collection Creative commons image Icon Professor Efraïm Rodriguez Cobos / epSos.de under Creative Commons BY 4.0 license article icon

Education & Development 

Interdisciplinarity: A collection

Bringing together the best of interdisciplinary resources from across OpenLearn – could an "Open" qualification be right for you?

Article
Exploring languages and cultures free course icon Level 1 icon

Languages 

Exploring languages and cultures

Explore the multiple relationships between languages and cultures. In this free course you will learn about the benefits and challenges of meeting people from different cultures and the ways in which language and human communities shape each other. You will look at the role of intercultural competence at the workplace, reflect on the use of English as lingua franca in international contexts, and get a flavour of the skills involved in language-related professions such as translation and interpreting.

Free course
14 hrs
Exploring languages and cultures Ebook icon

Languages

Exploring languages and cultures

Explore the multiple relationships between languages and cultures. In this free course you will learn about the benefits and challenges of meeting people from different cultures and the ways in which language and human communities shape each other. You will look at the role of intercultural competence at the workplace, reflect on the use of English as lingua franca in international contexts, and get a flavour of the skills involved in language-related professions such as translation and interpreting.

Ebook
eBook

Exploring languages and cultures

Download this eBook in any of these formats

Sylvia Plath and the linguistics of depression Creative commons image Icon John Phelan under CC-BY licence under Creative-Commons license article icon

Languages 

Sylvia Plath and the linguistics of depression

Could the type of language people use reveal something about their state of mind? A close reading of Sylvia Plath's journals suggest it might be possible.

Article
Language is collateral damage in the gig economy Creative commons image Icon FaceMePLS under Creative Commons BY 4.0 license article icon

Languages 

Language is collateral damage in the gig economy

As Deliveroo instructs its managers to avoid words that might make their team sound like employees, David Hann explores how some words have their own agendas.

Article
Sounds of Vienna Creative commons image Icon Ludwig van Beethoven's grave, Zentralfriedhof (Central Cemetery), Vienna, Austria. Photograph taken May 2005 by en:User:Daderot. Released under GFDL. under Creative Commons BY-SA 4.0 license audio icon

Languages 

Sounds of Vienna

Listen to an Austrian German speaker pronounce some Austrian terms, and find out their meaning.

Audio
5 mins
English: skills for learning Copyrighted image Icon Copyright: © PepitolPhotos/Istockphoto.com free course icon Level 1 icon Badge icon

Education & Development 

English: skills for learning

English: skills for learning, is a free course for anybody who is thinking of studying for a university degree and would like to develop the English reading and writing skills needed to succeed. You will learn through a range of engaging activities aimed at extending your existing language skills.

Free course
24 hrs
Beginners’ French: food and drink Copyrighted image Icon Copyright: © Ian Shaw/Alamy. free course icon Level 1 icon

Languages 

Beginners’ French: food and drink

Improve your language skills by learning to communicate more easily and effectively in French. In this free course, Beginners' French: Food and drink, you will also gain an insight into French societies and cultures through focusing on food and drink. You will listen to French speakers in a variety of situations, and you will be provided with some skills for coping with reading texts.

Free course
5 hrs

Languages

Beginners’ French: food and drink

Improve your language skills by learning to communicate more easily and effectively in French. In this free course, Beginners' French: Food and drink, you will also gain an insight into French societies and cultures through focusing on food and drink. You will listen to French speakers in a variety of situations, and you will be provided with some skills for coping with reading texts.

Ebook
eBook

Beginners’ French: food and drink

Download this eBook in any of these formats

How can your accent put your life at risk? Creative commons image Icon Greens MPs under Creative Commons BY-NC-ND 4.0 license article icon

Languages 

How can your accent put your life at risk?

Stories from Australia and the US reveal how dangerous it can be when listeners fail to take people seriously because of their accented English.

Article
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