This free course was written by Paul Walley.
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The material acknowledged below is Proprietary and used under licence (not subject to Creative Commons Licence). Grateful acknowledgement is made to the following sources for permission to reproduce material in this free course:
Course image: © Valio84sl/Dreamstime.com
Introduction to Operations Management, Walley 2017 includes Figure 3: US Coast Guard Photo / Alamy Stock Photo.
Figure 2: Adapted from Hayes and Wheelright in Neely, A. (1998) Measuring Business Performance, British Books for Managers, Cambridge, Cambridge University Press.
Video 1: Interview with Robin Howlett from Britvic, Britvic History, Britvic.
Video 2: Interview with Katherine Bailey, ***Nuance Open Plan Office: K2 Space on flickr.com. This file is licensed under the Creative Commons Attribution Licence http://creativecommons.org/licenses/by/2.0/
Video 4: ‘Deep Water Horizon’, Still Gulf of Mexico map showing areas contaminated with oil, BBC; Hanging tree, First Digital Music BMI, ZFC Music ASCAP; Artifacts, Seven Mile Lane Music ASCAP; Fiddlers Moon, First Digital Music BMI, ZFC Music ASCAP.
Video 5: ‘Horse meat scandal – the journey food makes from farm to plate’, Worries about the journey food makes from farm to plate, BBC; Horse meat scandal one year on - BBC Breakfast, BBC.
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