Introduction to operations management
Introduction to operations management

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Introduction to operations management

4.2 When operations are not managed well

There are, of course, many examples of operations that have not been managed well. Here, you will study two examples of organisations that have suffered the consequence of a lapse in good operations management practice.

The following activity looks at the impact of a failure of operations management on a single operation.

Activity 4: Deepwater Horizon – surviving the oil spill

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The following activity examines what happens if operations are not managed well across an entire supply chain.

A supply chain involves various participants who perform a sequence of activities in moving physical goods or services from a point of origin to a point of consumption.

(Crandall, 2014, p. 6)

Activity 5: Horse meat in the supply chain

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