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Gain an insight into facilitating meetings and discussions in the workplace. In this free course, Facilitating group discussions, you will look at some of the behaviours effective facilitators exhibit. Informative and engaging videos will introduce you to examples of facilitation in practice.
After studying this course, you should be able to:
- understand the key skills and behaviours required to facilitate a group discussion
- prepare effectively before facilitating a meeting
- consider some of the difficult behaviours that can occur in meetings
- think of some possible strategies for dealing with these.
- Current section: Introduction
- Learning outcomes
- 1 What is facilitation?
- 2 The facilitator’s role
- 3 Facilitation styles
- 4 Facilitative behaviours
- 5 Facilitation in practice
- 6 Resources to help with difficult situations
- 7 Learning review and action plan
- Keep on learning
Study this free course
Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!
Facilitating group discussions
Welcome to this free course on facilitating group discussions.
You’ll start by looking at what is meant by ‘facilitation’ and at different styles of facilitating.
You will have the chance to assess your preferred facilitation style, and also to identify skills that you need to develop to become more effective in this role.
Then you’ll be asked to watch a series of video clips showing facilitation in action.
You’ll meet Alan as he tries to facilitate a meeting of an established group – a chaotic meeting.
Next you will listen to a dialogue between Alan and a more experienced facilitator, Lisa, to see how she handled similar situations in the past.
Lastly, you will see Alan facilitating another meeting of the group – more successfully this time!
To get the most from this course, please enrol. This way the answers you give on-screen will be kept when you come back later. Alternatively, you should note your answers in a notebook.
This OpenLearn course is an adapted extract from the Open University course.
Copyright & revisions
Originally published: Monday, 29th February 2016
Last updated on: Monday, 29th February 2016
- Creative-Commons: The Open University is proud to release this free course under a Creative Commons licence. However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions. Full details can be found in the Acknowledgements and our FAQs section.
- This site has Copy Reuse Tracking enabled - see our FAQs for more information.
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