- Current section: Introduction
- Learning outcomes
- 1 Donor motivation
- 2 Asking someone for something: the core skill
- 3 Asking lots of people for something: key issues and choices
- 3.1 Introduction
- 3.2 Knowing who to approach
- 3.3 Deciding what to ask for
- 3.4 Communicating your request
- 3.5 Building the relationship: developing your donors
- 3.6 Extending and sustaining involvement
- 3.6.1 Saying thank you and acknowledging current contribution
- 3.6.2 Listening and responding to what donors and supporters say
- 3.6.3 Balancing emotional commitment with awareness and understanding
- 3.6.4 Taking account of ‘external’ perceptions
- 3.6.5 Using ‘involvement devices’ sensitively and appropriately
- 4 Seeking big gifts
- 5 Legacy fundraising
- 6 Summary
- References
- Acknowledgements
- Module team
from The Open University
Alternatively you can skip the navigation by pressing 'Enter'.
Get Started menu item
What's On menu item
TV
-
Monday 20th May
- 9:00am, Eden, Bang Goes The Theory s6e5
- 9:30am, Eden, Bang Goes The Theory s6e6
- 9:30am, Eden, Bang Goes The Theory s6e6
- 2:00pm, Eden, Bang Goes The Theory s6e5
- 2:30pm, Eden, Bang Goes The Theory s6e6
- 2:30pm, Eden, Bang Goes The Theory s6e6
- 7:00pm, Eden, Bang Goes The Theory s6e5
- 7:30pm, Eden, Bang Goes The Theory s6e6
- 7:30pm, Eden, Bang Goes The Theory s6e6
- 10:00pm, BBC Four, Timewatch: Last Day of WW1
Radio
- Sunday 19th May
- Monday 20th May
-
Monday 20th May
Building relationships with donors
Legacy fundraising, big-gift seeking are all part of the professional fundraiser's role....
Legacy fundraising, big-gift seeking are all part of the professional fundraiser's role. This unit will help you to gain the skills necessary to persuade individuals to become donors. How do you change people's ideas about methods of giving, moving them from casual street donations to regular direct debit giving?
After studying this unit you should:
- appraise your own skills in asking for contributions;
- identify ways of sustaining and developing donor involvement;
- make recommendations on how your organisation might most appropriately acknowledge contributions;
- contribute to thinking on the actual or potential role of ‘big gifts’ in your organisation's approach to fundraising;
- enhance your approach to legacy fundraising.
- Duration: 6 hours
- Published on: Friday 8th July 2011
- Level: Masters
- Posted under: Business Studies
Contents
Building relationships with donors
Introduction

The starting point for this session is the very simple proposition that the vast majority of people become donors only when they are asked. You have to turn people into donors by providing them with suitable opportunities to contribute. It is your request and your approach that lay the foundations for each individual donor relationship; it is your subsequent actions that will sustain – or otherwise – the nature and amount of any further donations and support from that donor.
So our aim in this unit is to provide you with an overview: of approaches you can adopt and issues you are likely to face in providing the right sorts of opportunities for people to become donors and contributors to your organisation.
You will look at what is involved in asking for donations on an individual face-to-face basis and also look at the process of asking numbers of people for support, and at how to extend the involvement of your donors and supporters once you have established contact. You will also look more closely at how to tackle the business of securing major individual contributions. We finish with a brief overview of legacy fundraising – the culmination for many donors of a lifetime's generosity.
This unit is an adapted extract from the Open University course Winning resources and support (B625). [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]
Other pages You might like

Try: Management: Perspectives and Practice
HR, Marketing, Finance, Operations and Project Management are all key functions of an...

Try: Environmental factors and organisations
The interactions of business with the non-commercial enviromnent are under increasing...

Study: Diploma of Higher Education in Retail...
This diploma provides you with knowledge to give you a clear understanding of the key...

Try: Retail management and marketing
How do retailers decide where to locate new stores? Why do consumers behave in a...

Try: The market-led organisation
Marketing means different things to different people. How do you decide who to aim a...

Study: Business organisations and their...
This practical course about sharing and developing personal and professional practice in...

Try: The banking crisis: cause and effect
Autumn 2008 witnessed a global financial crisis with governments worldwide taking...

Try: Project management
This unit is based upon a case study scenario – it simulates the experience of moving...

Study: Business functions in context
A practice-based course about how five essential organisational functions – human...

Try: Entrepreneurial behaviour
Have you ever wanted to start your own business? This unit will give you the opportunity...

Study: Making it happen! Leadership, influence...
This course focuses on leadership and change practice in a retail context and will help...

Try: Business organisations and their...
We know that culture guides the way people behave in society as a whole. But culture also...
Comments
Be the first to post a comment
Copyright & revisions
Copyright information
- Creative-Commons: The Open University is proud to release this free course under a Creative Commons licence. However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions. Full details can be found in the Acknowledgements section.
Feeds
If you enjoyed this, why not follow a feed to find out when we have new things like it? Choose an RSS feed from the list below. (Don't know what to do with RSS feeds?)
Remember, you can also make your own, personal feed by combining tags from around OpenLearn.
Alternative Formats
Tags, Ratings and Social Bookmarking
Page Tags
Sign in or create a free account to add tags to your personal tag cloud using:
Have you tried our free courses?
Back on the streets
More Or Less returns
OU TV & Radio
-
Bang Goes The Theory s6e5Eden
Tuesday 1:00 -
Bang Goes The Theory s6e7Eden
Tuesday 1:00 -
Bang Goes The Theory s6e6Eden
Tuesday 1:25 -
Bang Goes The Theory s6e6Eden
Tuesday 1:25 -
Bang Goes The Theory s6e8Eden
Tuesday 1:25
Views
Votes
Comments
Tags
- climate change (373)
- business (277)
- diaries (194)
- bottom line (169)
- food (168)
- Rough Science (162)
- BBC Two (145)
- internet (145)
- BBC Radio 4 (140)
- BBC (133)
- Scotland (121)
- points for debate (120)
- listings (120)
- Bang goes the Theory (116)
- children (116)
- Creative Climate (116)
- English Civil War (115)
- astronomy (108)
- Thinking Allowed (104)
- religion (98)
- marketing (94)
- 20th century (94)
- Charles I (93)
- communication (92)
- evolution (91)
- sustainability (89)
- research (88)
- architecture (85)
- energy (83)
- Charles Darwin (78)
OpenLearn Links
Copyrighted imageCredit: Background image Lucian Milasan | Dreamstime.com 

