Leslie Budd on... changing names

This unit examines the history of the development of financial services in the UK and the...

An introduction to the skills of work-based learning – WBL – which provides a...

The purpose of this unit is to discuss the main ways in which organisational data is...

This practical course about sharing and developing personal and professional practice in...

This unit provides you with a set of ideas for developing your approach to managing your...

This course about management skills and ideas is ideal if you’ve completed NVQ Level 3...

Just what is innovation? This unit examines the issues surrounding the concept of...

This course introduces internal and external elements of a business, explains the context...

This unit explores how to ask and answer questions in interviews and conversations.

A practical, work-based course about leadership and change practice – about making...

We know that culture guides the way people behave in society as a whole. But culture also...

If you work in an organisation delivering public services you can develop your competence...