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This unit is based upon a case study scenario – it simulates the experience of moving...
This unit is based upon a case study scenario – it simulates the experience of moving around an organisation, talking to people, and looking at organisational documents. Many managers find that they are required to manage projects. In this unit we aim to help you work through a series of tasks associated with a project set in a realistic context and give you experience of grappling with the issues that arise in managing a project. The unit takes a problem-based learning approach and you work through a series of tasks drawing on case study materials and project management resources that describe approaches that have proven effective in managing projects.
By the end of this unit you should be able to:
- understand the common issues that arise in projects;
- practise project management tools and techniques;
- understand how to avoid some of the common problems that arise in project management;
- practise project management decisions;
- understand the interaction of the rational and the more subjective and affective elements of project management.
The default learning path in this unit takes a problem-based approach to learning about project management. You work through a realistically complex and messy example of project management and engage in a series of tasks associated with the case-study materials. At each stage of the case study you have access to project management resources which describe useful approaches to project management and introduce useful frameworks and tools. However, these are provided as an aid to your learning not as the main focus. The emphasis here is on learning through engagement with problems. We have found that this kind of learning approach maximises your chances of learning in a way that transfers into your own working practice. Of course it is possible to use these learning resources in other ways. Should you choose to you can, for example, start with the resources on project management approaches (which are available as separate study units: Preparing a project, Planning a project, Managing projects through people, Implementing the project and Completing the project) and come back to the case study as an applied example.
This unit consists of a guided learning journey through a case study of project management within a call-centre. The case study has seven stages. At each stage you will find audio, video and text materials which you can look at in any order. At each stage there is an associated activity which will ask you to work on some of the issues in the case study. Each stage also has associated resources which describe relevant project management approaches and frameworks. You can draw on these as needed, depending on your existing knowledge about project management.
This material is from our archive and is an adapted extract from Fundamentals of Senior Management (B713) which is no longer taught by The Open University. If you want to study formally with us, you may wish to explore other courses we offer in this.
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This is an extract from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Business Studies course units or view the range of currently available OU Business Studies courses.