Skip to content

Choosing a human resources consultant

Free Course Free Course

Human resources consultancies have become invaluable to businesses looking for improvements and efficiencies in their operations. This free course, Choosing a human resources consultant, explores the issues surrounding how you might go about selecting and using a consultant, examining the risks involved in the venture, fitting the consultant to the task, setting fees and evaluating work. If you are in business and looking to hire a consultant, are a consultant yourself or are studying business at masters level, this course will be useful to you.

After studying this course, you should be able to:

  • appreciate the characteristics of consultancy when viewed as a service offered for sale
  • as client, identify suitable contexts for using consultants
  • as client, identify, gather information on, and evaluate the suitability of competing consultants.

By: The Open University

  • Duration 6 hours
  • Updated Thursday 11th February 2016
  • Advanced level
  • Posted under Human Resources
Share on Google Plus Share on LinkedIn Share on Reddit View article Comments

Study this free course

Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!

Choosing a human resources consultant


Unit image

There are a number of reasons for using consultants. These include the provision of interim or other temporary services, specialist expertise such as employment law, and general support such as coaching. They also include more substantial involvement with change, either just at the diagnostic stage or throughout the change process. There are different modes of consulting, of which the process mode is preferable whenever problems are at all complex.

This course looks both at sub-contracting particular HR services which could otherwise be provided internally, and at change consultancy, where the consultant brings an external perspective which could not be obtained in any other way. HR consultants are often called in initially for their specific expertise but many find that, even in this case, diagnosis is important, and there are often follow-on opportunities for broader organisational development. A masters degree should provide a good basis for expanding into this type of consultancy, and the ability to do so is likely to make a consultancy more financially viable.

I have chosen to start by looking at a key distinctive aspect of HR consultancy – that it is a service. Marketing a service is different from marketing something more tangible. To do it effectively you need to understand the distinctive characteristics of service provision and the impact that these have on how buyers approach a purchase.

This OpenLearn course provides a sample of postgraduate study in Business [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]

Tags, Ratings and Social Bookmarking


Your rating None. Average rating 5 out of 5, based on 2 ratings