Systems in action: To engineer is human

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By: The Systems Practice team (The Open University)

The weakness with even the best run systems is they require fallible people to make them work.

18 May

2005

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All software systems involve people, but people are fallible and make mistakes. What can be done to create safer systems and minimize human error?

Part One

You need the Flash Player (version 7 or higher) to view this clip - download Flash. http://media.open2.net/systems/video/engineer1.flv The Open University

Part Two

You need the Flash Player (version 7 or higher) to view this clip - download Flash. http://media.open2.net/systems/video/engineer2.flv The Open University

Part Three

You need the Flash Player (version 7 or higher) to view this clip - download Flash. http://media.open2.net/systems/video/engineer3.flv The Open University

Part Four

You need the Flash Player (version 7 or higher) to view this clip - download Flash. http://media.open2.net/systems/video/engineer4.flv The Open University

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About the author

The Systems Practice team (The Open University)

Systems Practice explored ways to make your management more effective by harnessing the power of systemic thinking.

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• Body text - Copyrighted: The Open University
• Video 1 - Copyrighted: The Open University
• Video 2 - Copyrighted: The Open University
• Video 3 - Copyrighted: The Open University
• Video 4 - Copyrighted: The Open University

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Systems in action: To engineer is human

Part One

Part Two

Part Three

Part Four

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