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The importance of interpersonal skills


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Much of what is most important about management is interpersonal, how we deal with others. Awareness of our own and others’ interpersonal skills can help us enormously in dealing with the work tasks we are responsible for.

This unit is an adapted extract from Y159 Understanding management, a course which is no longer taught by The Open University, but which was part of our Openings Programme which has been replaced by our Access modules. This unit gives a good idea of the level of study on these modules.

If you want to study formally with us, you may wish to explore other courses we offer in this subject area [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] .

If you are new to Higher Education you may want to consider our Access module Y032 People, work and society.

This unit is also available in Welsh on Openlearn Cymru.

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