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The importance of interpersonal skills

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To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.

After studying this course, you should be able to:

  • recognise the importance of interpersonal skills
  • describe how good communication with other can influence our working relationships
  • outline the roles we play in our work groups and teams.

By: The Open University

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The importance of interpersonal skills

Introduction

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Much of what is most important about management is interpersonal, how we deal with others. Awareness of our own and others’ interpersonal skills can help us enormously in dealing with the work tasks we are responsible for.

This course is also available in Welsh on Openlearn Cymru. [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]

This OpenLearn course provides a sample of level 1 study in Business & Management

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