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Andrew Marr's History: SurvivalSaturday, 25th April 2015 10:00 - YesterdayAndrew Marr sets off on an epic journey through 70,000 years of human history, starting with our earliest beginnings... Read more: OU on the BBC: Andrew Marr's History of the World - Survival
Andrew Marr's History: SurvivalSaturday, 25th April 2015 16:00 - Yesterday
Thinking Allowed: The Ethnography Award winner 2015Monday, 27th April 2015 00:15 - BBC Four
Christopher Plummer on King LearTuesday, 28th April 2015 04:35 - Sky Arts 1
Secret History Of... Deptford High StAvailable until Friday, 22nd May 2015 03:00How did the "Oxford Street of South London" come to be one of the poorest shopping streets in modern London? Read more: The Secret History Of Our Streets - Deptford High Street
Secret History Of... Deptford High StAvailable until Friday, 22nd May 2015 03:00
Thinking Allowed: The Ethnography Award 'Shortlist' 2015Available until Friday, 15th April 2016 10:30
A History of Ideas - Descartes Cogito Ergo SumAvailable until Thursday, 14th April 2016 08:30
OU on the BBC: Andrew Marr's History of the World - SurvivalAndrew Marr sets off on an epic journey through 70,000 years of human history, starting with our... Read more: OU on the BBC: Andrew Marr's History of the World - Survival
Take the photographic memory testCan you capture scenes just by looking at them? Find out with our photographic memory test. Launch now: Take the photographic memory test
Eating to win: Activity, diet and weight controlWhat should we eat before and after exercise? This free course, Eating to win: activity, diet and... Try: Eating to win: Activity, diet and weight control now
Succeed with maths – Part 1[BETA] If you feel that maths is a mystery that you want to unravel then this short 8-week course... Try: Succeed with maths – Part 1 now
The importance of interpersonal skills
To succeed in management you need good interpersonal skills, you need to understand how...
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This unit will help you gain an awareness of your skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.
After studying this unit you should be able to:
- recognise the importance of interpersonal skills
- describe how good communication with other can influence our working relationships
- outline the roles we play in our work groups and teams
The importance of interpersonal skills
Much of what is most important about management is interpersonal, how we deal with others. Awareness of our own and others’ interpersonal skills can help us enormously in dealing with the work tasks we are responsible for.
This unit is an adapted extract from Y159 Understanding management, a course which is no longer taught by The Open University, but which was part of our Openings Programme which has been replaced by our Access modules. This unit gives a good idea of the level of study on these modules.
If you want to study formally with us, you may wish to explore other courses we offer in this.
If you are new to Higher Education you may want to consider our Access module Y032 People, work and society.
This unit is also available in Welsh on Openlearn Cymru.
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This is an extract from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Leadership and Management course units or view the range of currently available OU Leadership and Management courses.