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The importance of interpersonal skills
To succeed in management you need good interpersonal skills, you need to understand how...
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This unit will help you gain an awareness of your skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.
After studying this unit you should be able to:
- recognise the importance of interpersonal skills
- describe how good communication with other can influence our working relationships
- outline the roles we play in our work groups and teams
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The importance of interpersonal skills
Much of what is most important about management is interpersonal, how we deal with others. Awareness of our own and others’ interpersonal skills can help us enormously in dealing with the work tasks we are responsible for.
This unit is an adapted extract from Y159 Understanding management, a course which is no longer taught by The Open University, but which was part of our Openings Programme which has been replaced by our Access modules. This unit gives a good idea of the level of study on these modules.
If you want to study formally with us, you may wish to explore other courses we offer in this.
If you are new to Higher Education you may want to consider our Access module Y032 People, work and society.
This unit is also available in Welsh on Openlearn Cymru.
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This is an extract from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Leadership and Management courses or view the range of currently available OU Leadership and Management courses.
Copyright & revisions
Originally published: Thursday, 17th October 2013
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