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The importance of interpersonal skills

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To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.

By: The Open University

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Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!

Learning outcomes

After studying this unit you should be able to:

  • recognise the importance of interpersonal skills
  • describe how good communication with other can influence our working relationships
  • outline the roles we play in our work groups and teams

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