The Open University since 2006
Alternatively you can skip the navigation by pressing 'Enter'.
Life Story: Growing upMonday, 29th August 2016 22:00 - BBC FourFrom the cradle to the grave can be a short journey - it's a challenge out there. Read more: Life Story: Growing up
Full Steam Ahead: Episode fiveTuesday, 30th August 2016 00:40 - BBC Two
Hidden histories: Britain's oldest family businesses: Balson The ButcherTuesday, 30th August 2016 22:00 - BBC Four
Catching History's Criminals: The Forensics Story: A Question Of IdentityWednesday, 31st August 2016 22:00 - BBC Four
Full Steam Ahead: Episode sixAvailable until Monday, 26th September 2016 16:30The final episode of Full Steam Ahead looks at how more free time and rail transport allowed Victorians to travel... Read more: Full Steam Ahead: Episode six
Life Story: First stepsAvailable until Sunday, 25th September 2016 00:50
BBC Inside Science - 2016/2017 series: Proxima b exoplanet, The Hunt for Vulcan, East Antarctic lakes, Deep sea shark huntingAvailable for over a year
Full Steam Ahead: Episode fourAvailable until Thursday, 22nd September 2016 01:15
OpenLearn Live: August Bank Holiday Special 2016Get more than an ice cream out of your holiday weekend - make the most of the last of summer. Read more: OpenLearn Live: August Bank Holiday Special 2016
Full Steam AheadIt’s Full Steam Ahead for historians Ruth Goodman, Alex Langlands and Peter Ginn as they bring... Read more: Full Steam Ahead
Internet of everythingThe internet of everything (IoE) is the networked connection of people, process, data and things.... Try: Internet of everything now
Succeed with maths – Part 1If you feel that maths is a mystery that you want to unravel then this free course is for you. It... Try: Succeed with maths – Part 1 now
This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.
After studying this course, you should be able to:
- recognise the difference between groups and teams and understand when each is more appropriate
- understand issues in team constitution (team roles)
- identify the different stages of team development and how a manager can support the team at each stage
- understand and identify team processes (inputs, throughputs and outputs) and the manager’s role
- understand and manage conflict.
- Current section: Introduction
- Learning outcomes
- 1 Working in groups and teams
- 2 Creating successful teams: A holistic view
- 3 Team roles
- 4 The life cycle of a team
- 5 Managing team processes
- 6 Managing conflict
- 7 Reviewing and evaluating team performance
- 8 Modern forms of groups and teams
- Keep on learning
Study this free course
Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!
Working in groups and teams
Being able to work with people so that the right things happen is a core management skill. Managing people effectively perhaps demands most of managers when individuals come together to work in a group or in a team, which requires leadership as well as facilitating and overseeing group and team working, and managing conflict. This week we explore team working from start to finish. This includes deciding if the creation of a group or team is the best approach to the task in hand (it is not always!), selecting individuals to work in it, setting up the team-working processes, supporting teams through the different stages of development, reviewing progress and evaluating team outputs. The main activity involves problem-solving, based on a current situation with a team or group that you manage or with which you are familiar.
This OpenLearn course provides a sample of postgraduate study in
Copyright & revisions
Originally published: Wednesday, 22nd June 2011
Last updated on: Tuesday, 16th February 2016
- Creative-Commons: The Open University is proud to release this free course under a Creative Commons licence. However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions. Full details can be found in the Acknowledgements and our FAQs section.
- This site has Copy Reuse Tracking enabled - see our FAQs for more information.
If you enjoyed this, why not follow a feed to find out when we have new things like it? Choose an RSS feed from the list below. (Don't know what to do with RSS feeds?)
Remember, you can also make your own, personal feed by combining tags from around OpenLearn.
All our alternative formats are free for you to download, for more information about the different formats we offer please see our FAQs. The most frequently used are Word (for accessibility), PDF (for print) and ePub and Kindle to download to eReaders*.
- Word (828 KB)
- PDF (1.7 MB)
- ePub 3.0 (556 KB)
- ePub 2.0 (557 KB)
- Kindle (404 KB)
- RSS (296 KB)
- HTML (811 KB)
- SCORM (806 KB)
- OUXML Package (37 KB)
- OUXML File (118 KB)
- IMS Common cartridge
- Moodle backup (661 KB)
*Please note you will need an ePub and Mobi reader for these formats.