This unit was written by Martin Upton and Jonquil Lowe.
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Figure 9 contains images © istock/AndrewJShearer/KLH49/vikif/asbe/stephanmoorris
Figure 14 © iStockphoto.com/pixdeluxe
Insurance – Setting the scene contains archive material © BBC
Keeping down the cost of home insurance contains images © 123RF
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