Diversity and difference in communication Social Care & Social Work Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication whether between service providers and service users, or among those working in a service means taking account of diversity, rather than assuming that every interaction will be the same. This free course, Diversity and difference in communication, explores the ways in which difference and diversity impact on the nature of communication in health and social care services. The Open University The Open University Course text/html K205_1 K205_1 en-GB Copyright © 2016 The Open University Archive