Managing to meet service users' needs Health Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How do managers gather views? This free course, Managing to meet service users' needs, helps you consider ways of getting feedback from service users, and shows the inclusive approach of a manager of a voluntary sector mental health service. The Open University The Open University Course text/html K303_1 K303_1 en-GB Copyright © 2016 The Open University Archive