Introduction to operations management Business Strategy & Studies This free course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear understanding of the impact of good and bad operations management practice on the performance of an organisation as a whole. The Open University The Open University Course text/html B207_1 B207 en-GB Copyright © 2017 The Open University.