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Dr Matthew Hinton

The Open University

Matthew Hinton is senior lecturer in information management at The Open University Business School.

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Articles [6]

Browse all OpenLearn articles by Dr Matthew Hinton

Andy Green on Cloud Computing Featuring: video, Creative Commons Image BBC

By Dr Matthew Hinton (The Open University), Andy Green (Guest)

08 March 2012

Andy Green, CEO of Logica addresses the challenges Cloud Computing business faces, such as security and end-user service.  Read more : Andy Green on Cloud Computing

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Mike Lynch on spotting transformative technology Featuring: video,audio, Copyrighted Image The Open University

By Mike Lynch (Guest), Dr Matthew Hinton (The Open University)

15 July 2011

Mike Lynch uses an example from the legal system to explain how to spot the technology that can change your business.  Read more : Mike Lynch on spotting transformative technology

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What future for the UK service economy?By Mike Turner via Flickr under creative commons license.

By Dr Matthew Hinton (The Open University)

04 July 2011

The series Made in Britain has set out to investigate how the British economy is evolving to meet the challenges of a much changed...  Read more : What future for the UK service economy?

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'We don't make anything any more': Is it true that the UK is just a giant service centre?Rainer Plendl | Dreamstime.com

By Dr Matthew Hinton (The Open University)

27 June 2011

Manufacturing is still a major part of the UK economy - and even financial service jobs depend on it remaining vibrant. So how do we...  Read more : 'We don't make anything any more': Is it true that the UK is just a giant service centre?

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Learning from Germany’s economic modelCreative Commons Image By ftzdomino via Flickr under Creative Commons license

By Dr Matthew Hinton (The Open University)

15 June 2011

Matthew Hinton asks: how has Germany developed its manufacturing dominance?  Read more : Learning from Germany’s economic model

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Estate agents on the brink?Creative Commons Image beast love under CC-BY-NC-ND licence

By Dr Matthew Hinton (The Open University)

23 November 2006

Matthew Hinton considers whether the internet constitutes a threat to the role of the estate agent.  Read more : Estate agents on the brink?

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Research [10]

Browse Dr Matthew Hinton’s latest research from Open Research Online

Kale, Dinar; Little, Stephen and Hinton, Christopher (2011). Reconfiguration of knowledge management practices in new product development- The case of the Indian pharmaceutical industry. In: Grant, Kenneth A. ed. Case Studies in Knowledge Management Research. Reading, UK: Academic Publishing International Ltd, pp. 102–119.

Hinton, Christopher and Barnes, David (2010). E-business performance measurement practice: a comparative theoretical analysis. In: British Academy of Management Annual Conference, 14-16 Sep 2010, Sheffield, UK.

Hinton, Christopher and Barnes, David (2010). The benefits of an e-business performance measurement system. In: Silnius, G. and Si, N. eds. Handbook of Research on Enterprise IT Governance, Business Value and Performance Management. Hershey, PA: Information Science Reference, pp. 158–169.

Hinton, Matthew and Barnes, David (2009). Discovering effective performance measurement for e-business. International Journal of Productivity and Performance Management, 58(4), pp. 329–345.

Barnes, David and Hinton, Matthew (2008). The Benefits of e-Business Performance Measurement Systems. Oxford, UK: Elsevier.

Corner, Ian and Hinton, Christopher (2008). Implicit personal contracts and actor-group consensus in CRM implementations – evidence for their role in influencing success. In: 2nd European Conference on Information Management and Evaluation (ECIME), 11-12 Sep 2008 , Royal Holloway, Egham, UK.

Barnes, David and Hinton, Matthew (2007). Developing a framework to analyse the roles and relationships of online intermediaries. International Journal of Information Management, 27(2), pp. 63–74.

Hinton, Christopher and Barnes, David (2006). Managing online customer service operations. In: Knosrow-Pour, Mehdi ed. Utilizing and Managing Commerce and Services Online. Hershey, PA, USA: Idea Group Inc, pp. 1–19.

Hinton, C. Matthew and Tao, Yan (2006). Exploring sources of competitive advantage: e-business applications within the Chinese real estate industry. Journal of Technology Management in China, 1(1), pp. 92–106.

Hinton, Matthew ed. (2006). Introducing information management: the business approach. Oxford, UK: Butterworth Heinemann/Elsevier.

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Comments [2]

Read what people are saying about Dr Matthew Hinton’s OpenLearn articles

Estate agents on the brink?

Comment posted by zz869175

30 Dec 2011

The market speaks for itself. If self selling was a success then estate agency would become a defunct business. Because buyers continue to use estate agents to purchase their most expensive asset... Read more : Estate agents on the brink?

Learning from Germany’s economic model

Comment posted by zz791352

23 Jun 2011

This is an area I have personal and professional interest in. During a time that our British manufacturing company owned our largest German customer (yes, a rarity) I took the opportunity to work in... Read more : Learning from Germany’s economic model

Biography

Read Dr Matthew Hinton’s biography.

Matthew Hinton is senior lecturer in information management at The Open University Business School. His research addresses the impact of e-business on operations and information technology evaluation, especially the performance management of e-commerce applications.

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