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Do you need to change the way you think when faced with a complex situation? Managing Complexity: A Systems Approach, is a free course that examines how systemic thinking and practice enables you to cope with the connections between things, events and ideas. By taking a broader perspective complexity becomes manageable and it is easier to accept that gaps in knowledge can be acceptable.
After studying this course, you should be able to:
- reflect on personal purposes and expectations of doing this course
- record personal initial and developing understandings of what the course is about
- keep an on-going record of these developing understandings, expectations and experiences
- use a Learning Journal to record any reflections
- take responsibility for these reflections.
- Current section: Introduction
- Learning outcomes
- 1 Managing complex systems
- 2 Preparing to tackle this unit
- 3 Understanding systems approaches to managing complexity
- 4 Systems practice – unpacking the juggler metaphor
- 5 Being a systems practitioner
- 5.1 The state of ‘Being’
- 5.2 Being aware of the constraints and possibilities of the observer
- 5.3 Appreciating your basis for understanding
- 5.4 Experience – making distinctions based on a tradition and constructing a history
- 5.5 Distinctions about systems practice
- 5.6 Learning and effective action
- 5.7 Being ethical
- 5.8 Reviewing some implications for systems practice
- 6 Engaging with complexity
- Activity answers
- Keep on learning
Study this free course
Enrol to access the full course, get recognition for the skills you learn, track your progress and on completion gain a statement of participation to demonstrate your learning to others. Make your learning visible!
Managing Complexity: A Systems Approach
When you meet with a situation you experience as complex you need to think about yourself in relation to the process of formulating a system of interest. Only with this awareness, can you increase your range of purposeful actions in the situation which are ethically defensible. To do so is the hallmark of systemic thinking and practice compared to systematic thinking and practice. The metaphor of the systems practitioner as a juggler of four balls is introduced as a device to explore skill development for effective systems practice – the balls are ‘being’, ‘engaging’, ‘contextualising’ and ‘managing’.
To start, you will be invited to think carefully about yourself in relation to the unit itself – as an introduction to thinking about yourself in relation to any system you devise. This unit introduces the metaphor of the systems practitioner as a juggler of four balls: ‘being’, ‘engaging’, ‘contextualising’ and ‘managing’. This provides a device to explore skill development for effective systems practice.
This OpenLearn course provides a sample of level 3 study in
This free course includes adapted extracts from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Systems (Computer) courses or view the range of currently available OU Systems (Computer) courses.
Copyright & revisions
Originally published: Monday, 16th May 2016
Last updated on: Monday, 16th May 2016
- Creative-Commons: The Open University is proud to release this free course under a Creative Commons licence. However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions. Full details can be found in the Acknowledgements and our FAQs section.
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