from The Open University
Alternatively you can skip the navigation by pressing 'Enter'.
Secret History Of... Deptford High StTuesday, 21st April 2015 20:00 - BBC FourHow did the "Oxford Street of South London" come to be one of the poorest shopping streets in modern London? Read more: The Secret History Of Our Streets - Deptford High Street
Secret History Of... Deptford High StWednesday, 22nd April 2015 02:00 - BBC Four
Thinking Allowed: The Ethnography Award winner 2015Wednesday, 22nd April 2015 16:00 - BBC Radio 4
Thinking Allowed: The Ethnography Award winner 2015Monday, 27th April 2015 00:15 - BBC Four
Thinking Allowed: The Ethnography Award 'Shortlist' 2015Available until Friday, 15th April 2016 10:30This week's Thinking Allowed hosts a special programme dedicated to academic research in ethnography. Read more: Thinking Allowed: The Ethnography Award 'Shortlist' 2015
A History of Ideas - Descartes Cogito Ergo SumAvailable until Thursday, 14th April 2016 08:30
A History of Ideas - Erving Goffman's Performed SelfAvailable until Thursday, 14th April 2016 08:15
Thinking Allowed: The Ethnography Award 'Shortlist' 2015Available until Friday, 15th April 2016 09:45
What does it mean to be me?Watch these short and snappy animations on the subject of me: the individual, memory, 'self' and... Watch now: What does it mean to be me?
Take the photographic memory testCan you capture scenes just by looking at them? Find out with our photographic memory test. Launch now: Take the photographic memory test
Introduction to bookkeeping and accountingThis free course Introduction to bookkeeping and accounting provides an introduction to the... Try: Introduction to bookkeeping and accounting now
English: skills for learning[BETA] This course is for anybody who is thinking of studying for a university degree and would... Try: English: skills for learning now
Designed products surround us all and range from bus tickets to buildings. This unit...
Designed products surround us all and range from bus tickets to buildings. This unit focuses firmly on usability and the increasingly important phenomenon of people-centred design. It aims to inform consumers of design (i.e., all of us) about this crucial characteristic of design. In addition to stimulating interest in areas of concern for producers of design, this unit might also provide an introduction to engineering, manufacturing and business studies.
After studying this unit you should:
- have gained a knowledge and understanding of the principles of user-centred designing;
- be able to criticise some everyday products from a user's point of view;
- be able to suggest and apply some appropriate methods for researching how users interact with products;
- be able to apply comparison and evaluation skills, including constructive criticism of everyday products;
- be able to apply observational skills in the context of both your own and others' use of products.
- Current section: 1 Introduction
- Learning outcomes
- 1 People-centred designing
- 2 New products – old failings
- 3 Designing for users
- 4 Who are the users?
- 5 Why not design for the ‘average’ user
- 6 Inclusive design
- 7 Ergonomics and human factors
- 8 Interaction design
- 10 User research techniques: observing users
- 11 Designing for pleasure
- 12 The voice of the customer
- 13 Products for markets
- 14 Summary
Designed products surround us all and range from bus tickets to buildings. One of the primary considerations in all fields of design is ‘usability’ and, increasingly, the phenomenon of ‘user-centred design’. This can focus on physical attributes of products but increasingly it depends on an understanding of our cognitive abilities required to operate even simple products. All people studying this unit will have some experience of designs that are not usable (perhaps mobile phones or car controls). This unit provides you with an introduction to the principles and procedures of design usability through the critical evaluation of selected products. Taking everyday examples, it develops students’ confidence and skills in critically evaluating products around them – particularly consumer products. This unit aims to inform ‘consumers’ of design (i.e. all of us) about one important characteristic of design.
This study unit is an adapted extract from the Open University course T211 Design and designing, which is no longer taught by the University. If you want to study formally with us, you may wish to explore other courses we offer in this.
This is an extract from an Open University course which is no longer available to new students. If you found this interesting you could explore more free Design course units or view the range of currently available OU Design courses.