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Battered, Hurt, ...Shutting? Why has BHS struggled on the high street?

Battered, Hurt, ...Shutting? Why has BHS struggled on the high street? Creative commons image Mtaylor848 under Creative Commons BY-SA 4.0 license
Introductory level Duration 5 mins Updated 25 Apr 2016
The once-mighty BHS is stumbling, and the money may soon run out. Leigh Sparks explains how a High Street stalwart can come so badly unstuck.

Can Starbucks sell coffee to the Italians?

Can Starbucks sell coffee to the Italians? Creative commons image N i c o l a under Creative Commons BY 4.0 license
Introductory level Duration 5 mins Updated 11 Mar 2016
A few years back, internet wags had fun pretending Starbucks was about to start selling its coffee in Italy. Now, life is imitating LOLs.

What are Mintzberg’s five components of an organisation? The one-minute guide

What are Mintzberg’s five components of an organisation? The one-minute guide Copyright free image Copyright free: helpsg
Introductory level Duration 5 mins Updated 04 Mar 2016
Writing in 1979, Henry Mintzberg identified five components to answer the question 'what is an organisation'?.

The Bottom Line: Winter 2015-16

The Bottom Line: Winter 2015-16 Copyrighted image Copyright: BBC
Updated 03 Mar 2016
The Bottom Line returns with a new series from The Open University and the BBC, presented by Evan Davis.

10 years of The Bottom Line

10 years of The Bottom Line Copyrighted image Copyright: BBC
Introductory level Updated 26 Feb 2016
As The Bottom Line celebrates its 10 year anniversary, we look back over the past decade in the world of business.

Customer Service: Expert's Corner with Professor Sally Dibb

Customer Service: Expert's Corner with Professor Sally Dibb Copyrighted image Copyright: Sally Dibb
Intermediate level Updated 16 Feb 2016
Professor Sally Dibb answers questions on customer service in business, including how globalisation affects brands and why is customer...

The Bottom Line Expert Opinion: Customer Service

The Bottom Line Expert Opinion: Customer Service Creative commons image Richard, via Flickr under Creative Commons BY-SA 4.0 license
Updated 16 Feb 2016
Is a consumer focus appropriate for all business - public as well as private? Peter Bloom discusses customer service in the contemporary age.

The Bottom Line Expert Opinion: Renewable Energy

The Bottom Line Expert Opinion: Renewable Energy Creative commons image Ed Suominen [
Introductory level Updated 28 Jan 2016
What are the economic consequences of climate change? Peter Bloom discusses the potential and limitations of 'green business'. 

The Bottom Line Expert Opinion: How to Manage a Boardroom

The Bottom Line Expert Opinion: How to Manage a Boardroom Copyrighted image Copyright: Dreamstime
Introductory level Updated 28 Jan 2016
How do corporations make decisions and what is the relationship between executives and shareholders? Peter Bloom explores the impact that the...

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OU course extracts and exclusive free courses

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Different types of business

Free Course Free Course Featuring: Video Video
Different types of business Copyrighted image Copyright: Ant Clausen/Shutterstock.com
Introductory level Duration 3 hours Updated 14 Apr 2016
A small grocery store run by one person and perhaps their family must pose quite different challenges from a multinational corporation with...

The business of football

Free Course Free Course Featuring: Video Video Audio Audio
The business of football
Introductory level Duration 15 hours Updated 13 Apr 2016
Welcome to this free course, The business of football, produced by The Open University working in partnership with The Football League Trust. If...

Finding information in business and management

Free Course Free Course Featuring: Audio Audio Activity Activity
Finding information in business and management Creative commons image Used with permission under Creative-Commons license
Introductory level Duration 9 hours Updated 17 Mar 2016
This free course, Finding information in business and management, will help you to identify and use information in business and management, whether...

Business English: Presenting the decision

Free Course Free Course Featuring: Audio Audio
Business English: Presenting the decision Copyrighted image Copyright: Used with permission
Intermediate level Duration 5 hours Updated 11 Mar 2016
Do you want to relocate to the UK? This free course, Business English: Presenting the decision, will help you with the language difficulties that...

Business English: Making decisions

Free Course Free Course Featuring: Audio Audio
Business English: Making decisions Copyrighted image Copyright: Used with permission
Intermediate level Duration 5 hours Updated 11 Mar 2016
Do you want to relocate to the UK? This free course, Business English: Making decisions, will help you with the language difficulties that can...

Rural entrepreneurship in Wales

Free Course Free Course
Rural entrepreneurship in Wales
Introductory level Duration 30 hours Updated 09 Mar 2016
What are the important issues to consider when starting up or running a small business in a rural environment? This free course, Rural...

Company law in context

Free Course Free Course
Company law in context Copyrighted image Copyright: Used with permission
Intermediate level Duration 10 hours Updated 08 Mar 2016
The legal issues involved in setting up and running a business can be complex and confusing, especially when some of the terms used don't seem to...

Choosing a human resources consultant

Free Course Free Course
Choosing a human resources consultant Copyrighted image Copyright: Used with permission
Advanced level Duration 6 hours Updated 11 Feb 2016
Human resources consultancies have become invaluable to businesses looking for improvements and efficiencies in their operations. This free course,...

Environmental factors and organisations

Free Course Free Course
Environmental factors and organisations Copyrighted image Copyright: Used with permission
Advanced level Duration 6 hours Updated 11 Feb 2016
The interactions of business with the non-commercial environment are under increasing scrutiny. This free course, Environmental factors and...

The life sciences industry: An introduction

Free Course Free Course
The life sciences industry: An introduction Copyrighted image Copyright: Used with permission
Advanced level Duration 6 hours Updated 11 Feb 2016
This free course, The life sciences industry: An introduction, covers the emergence of the life sciences sector out of its precursor the...

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Foundation Degree in Financial Services

Course Course
Foundation Degree in Financial Services Copyrighted image Copyright: Dreamstime
Duration 2400 hours Updated 29 Jun 2016
With global financial markets and personal finances making the headlines daily, there’s never been a more exciting time to study finance and...

Certificate in Promoting Public Health

Course Course
Certificate in Promoting Public Health Copyrighted image Copyright: The Open University/Karen Parker
Duration 600 hours Updated 29 Jun 2016
Public health is everyone’s business and the contribution of local authorities, education, social care, families, police, prisons, business and...

Diploma of Higher Education in Financial Services

Course Course
Diploma of Higher Education in Financial Services Copyrighted image Copyright: The Open University / Karen Parker
Duration 2400 hours Updated 29 Jun 2016
With global financial markets and personal finances making the headlines daily, there’s never been a more exciting time to study finance and...

CertHE in Business Management (Sport and Football)

Course Course
CertHE in Business Management (Sport and Football) Copyrighted image Copyright: The Open University/Karen Parker
Duration 1200 hours Updated 29 Jun 2016
The Certificate of Higher Education in Business Management (Sport and Football) – designed in partnership with the Football League Trust - will...

BA (Honours) Business Management (Sport and Football)

Course Course
BA (Honours)  Business Management (Sport and Football) Copyrighted image Copyright: The Open University/Karen Parker
Duration 3600 hours Updated 29 Jun 2016
Do you want to combine your passion for football with your desire to obtain a business degree? The Open University degree in Business Management ...

Dip HE in Business Management (Sport and Football)

Course Course
Dip HE in Business Management (Sport and Football) Copyrighted image Copyright: The Open University/Karen Parker
Duration 2400 hours Updated 29 Jun 2016
The Open University’s Diploma of Higher Education in Business Management (Sport and Football) – designed in partnership with the Football League...

Certificate of Higher Education in Business and Management

Course Course
Certificate of Higher Education in Business and Management Copyrighted image Copyright: The Open University / Karen Parker
Duration 1200 hours Updated 29 Jun 2016
This certificate will introduce you to business and management and help you to develop the skills required for further study in this area. The...

Professional Certificate in Accounting

Course Course
Professional Certificate in Accounting Copyrighted image Copyright: The Open University / Karen Parker
Duration 600 hours Updated 29 Jun 2016
This Professional Certificate in Accounting is ideal if you want a route into the accountancy profession, or if you need fundamental accounting...

Diploma of Higher Education in Computing and IT

Course Course
Diploma of Higher Education in Computing and IT Copyrighted image Copyright: The Open University / Karen Parker
Duration 2400 hours Updated 29 Jun 2016
In the twenty-first century technology dominates the way we live, work, socialise and play – and computing and IT skills are increasingly essential...

Diploma of Higher Education in Computing&IT&Second Subject

Course Course
Diploma of Higher Education in Computing&IT&Second Subject Creative commons image Sam I Are under CC-BY-NC-SA under Creative-Commons license
Duration 2400 hours Updated 29 Jun 2016
Computing and IT skills are hugely valued in the modern workplace; studied together with a second complementary subject they can give you an...