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Customer Service: Expert's Corner with Professor Sally Dibb

Customer Service: Expert's Corner with Professor Sally Dibb Copyrighted image Copyright: Sally Dibb
Intermediate level Updated 16 Feb 2016
Professor Sally Dibb answers questions on customer service in business, including how globalisation affects brands and why is customer...

The Bottom Line Expert Opinion: Customer Service

The Bottom Line Expert Opinion: Customer Service Creative commons image Richard, via Flickr under Creative Commons BY-SA 4.0 license
Updated 16 Feb 2016
Is a consumer focus appropriate for all business - public as well as private? Peter Bloom discusses customer service in the contemporary age.

The London Markets: The Fish Market

Featuring: Video Video
The London Markets: The Fish Market Creative commons image nic0 under CC-BY-NC-SA licence under Creative-Commons license
Updated 22 Jan 2016
The sustainability of fish stocks threatens the future for Billingsgate - but there are more pressing challenges to the traditions of London's fish...

George at Asda – What makes clothing ownership and use sustainable?

George at Asda – What makes clothing ownership and use sustainable? Creative commons image
Updated 05 Nov 2015
Catherine Watkins from George at Asda explains what the large business does to support sustainability.

Sustainable Design – Innovative design techniques

Sustainable Design – Innovative design techniques Copyrighted image Copyright: Rhiannon Hunt
Updated 05 Nov 2015
Designer Rhiannon Hunt explains what the challenge of producing sustainable clothing adds to her experience of designing t-shirts.

Do our clothes shopping habits require retail therapy?

Do our clothes shopping habits require retail therapy?
Updated 03 Nov 2015
Many of us are culprits when it comes to buying more clothes than we can possibly wear, but what harm could it do? Guest author Natalie Dukes...

Mass production and the consequent devaluation of our clothes

Mass production and the consequent devaluation of our clothes
Updated 03 Nov 2015
What effect has mass production had on the way we see our clothes? Dr Patsy Perry discusses how our outlook has changed over time.

Make your clothes count

Make your clothes count Copyrighted image Copyright: WRAP
Updated 22 Oct 2015
With the fifth-biggest environmental footprint of any UK industry there is no doubt that making the clothing industry more sustainable is...

Goal-setting for a better world: Millennium Development Goals and Post-2015 Development Agenda

Goal-setting for a better world: Millennium Development Goals and Post-2015 Development Agenda Creative commons image DFID under CC-BY licence under Creative-Commons license
Introductory level Duration 5 mins Updated 12 Aug 2015
The 2000 Millennium Goals set targets, aspiring to make the world a better place. As we reach the end of the year by which they were to be achieved...

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Sustainable Scotland

Free Course Free Course
Sustainable Scotland Copyrighted image Copyright: Used with permission
Introductory level Duration 5 hours Updated 30 Mar 2016
Sustainable Scotland is a free course that will appeal to anyone with an interest in a sustainable future in the context of contemporary Scottish...

Transport and sustainability

Free Course Free Course Featuring: Video Video Activity Activity
Transport and sustainability Copyrighted image Copyright: S.Potter
Intermediate level Duration 12 hours Updated 17 Mar 2016
This free course, Transport and sustainability, explores the issues around sustainable transport and how the role of technology and society can...

An introduction to sustainable energy

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An introduction to sustainable energy Copyrighted image Copyright: Used with permission
Introductory level Duration 3 hours Updated 17 Mar 2016
The search for sustainable energy will dominate the twenty-first century. This free course, An introduction to sustainable energy, provides an...

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Environmental management 1

Course Course
Environmental management 1 Copyrighted image Copyright: The Open University / Karen Parker
Intermediate level Duration 300 hours Updated 29 Jul 2016 Register by 08 Sep 2016
Why is environmental management vital for our sustainability? What kind of environmental management do we need now? Explore systemic answers to...

Managing for sustainability

Course Course
Managing for sustainability Copyrighted image Copyright: The Open University / Karen Parker
Advanced level Duration 300 hours Updated 29 Jul 2016 Register by 30 Sep 2016
This module will increase your understanding of delivering and supporting sustainability management in your workplace or support your personal...

Energy and sustainability

Course Course
Energy and sustainability Copyrighted image Copyright: The Open University/Karen Parker
Intermediate level Duration 300 hours Updated 29 Jul 2016 Register by 08 Sep 2016
Can nuclear power, carbon capture and storage or renewable energy sources provide solutions to the problem of global warming? Explore the issues...