How can you make sure you hear your staff's ideas?
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Guy Parsons on letting your staff be heard
"The forum that works best is the blog site"
Video
Level: 1 Introductory
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Paul Moody on letting your staff be heard
"The guy running the line probably has better insights than the guy that's managing it"
Video
Level: 1 Introductory
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Roeland Vos on letting your staff be heard
"We have 'black belts' who help bubble-up ideas"
Video
Level: 1 Introductory
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Introducing health and social care
We all depend on care services at some time in our lives ? at home; in hospitals, clinics or GP surgeries; or in community and residential settings. This key introductory module provides an authoritative overview of health and social care, with real-life case studies taking you deep into the experience of receiving care and working in care services. Whether you're involved in care work (paid or unpaid), use services yourself, or simply have a general interest, this module will build knowledge and understanding, develop skills, and prepare you for further study.
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Blog site was amazing idea for people to feedback. Very brave to have uncensored responses and a democratic way of dealing with any system or structural issues quickly.