3.1 Connecting and communicating safely

There are many ways to connect and communicate with people online. You have probably communicated with people online through social media services like Facebook and LinkedIn. You may also want to keep in touch with people you know or connect with people from around the world who have similar interests to you. Social media provides a perfect opportunity to share useful information and learn from others.

Communicating online can be tricky because you can’t see people’s visual cues or reactions. There are a set of rules for online behaviour. You may remember from Week 3 that this is referred to as ‘netiquette’. Of course, the conventions may vary depending on the context. If you are unsure, observe how others are interacting before joining the conversation.

In the audio clips, Manuela, Michael and John provide some advice based on their own experiences.

When you are communicating with others, it’s important to ensure that you protect yourself by limiting the amount of personal information you provide. The tips below will help you.

• If you are communicating with people you do not know personally, try to find out some information about them. Read their profile or look up their digital footprint as you did for yourself in Week 3. Assess how trustworthy they are, especially if they are providing you with information.
• Be aware of what you are sharing. Think carefully about who you are sharing personal information with and avoid giving away any details that you would prefer to remain private.
• Be aware of your safety when you are on social media. For example, if you post information about where you are, it can make you and your home vulnerable.
• If you are concerned, use an image to represent you rather than a picture of yourself. You may even decide not to use your real, or full, name.

If you are sharing information about other people, ensure that you have their permission and take steps to protect them. Remember GDPR.