Transcript

My issue was I had so much paperwork to deal with in the office and at home. And then, on top of that, I started finding more and more people were emailing me, which meant my emails were building up too. So after a while, it started to feel unmanageable. I mean, usually I’m quite organised but the electronic stuff was just one step too far. I needed a system for getting to grips with it.

So using the 5 Ds helped me be more decisive. The sheer amount of stuff was getting the better of me. So, I went through my inbox and deleted stuff I knew wasn’t a top priority for me or that I could find out from someone else. And then, there’s a few things that had got buried in there that I realised I had to deal with on the spot, so I did that. And then, some other messages that could wait a day or two, so I flagged them for follow up. Some of it was more relevant to other people than me, so I forwarded those messages. And then, there’s a few messages I just filed for future reference. I felt really good when I’d done that. Now I feel much more in control.