Hybrid working: digital communication and collaboration
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Contents

  • Introduction
  • Learning outcomes
  • 1 Why communication and collaboration skills matter
  • 2 Your digital persona
    • 2.1 Developing your personal brand
    • 2.2 Creating your professional online profile
  • 3 Your ‘remote’ environment
    • 3.1 ‘Digital tools’ for communication and collaboration
    • 3.2 Hybrid communication and collaboration
    • 3.3 Inclusive communication and collaboration
  • 4 Team working agreements
  • 5 Digital text-based communication
    • 5.1 Direct and mass emails
    • 5.2 Instant messaging
    • 5.3 Collaboration chat channels
    • 5.4 Emojis
  • 6 Digital collaboration
    • 6.1 Case study: collaboration to create this course
    • 6.2 Exploring digital collaboration tools
    • 6.3 Exploring digital file sharing
  • 7 Do you really need a meeting?
  • 8 Hybrid meetings
    • 8.1 How to have good hybrid meetings
    • 8.2 Being a remote attendee
  • 9 Steps for effective meetings
    • 9.1 Planning your meeting
    • 9.2 Preparing your meeting
    • 9.3 The agenda
    • 9.4 Inviting participants
    • 9.5 The meeting
      • 9.5.1 Effective communication in hybrid meetings
    • 9.6 Actions and review
  • 10 The future of communication and collaboration
  • Conclusion
  • References
  • Acknowledgements

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