Transcript

JESSICA LEIGH JONES

Industry 4.0 is a term that originated in Germany. So, it originally came from the manufacturing industry. And it describes the fourth Industrial Revolution. Now, the original meaning of Industry 4.0 was very much around technology, and in particular, how technologies can be brought together to increase productivity, to increase efficiency, to improve quality within a manufacturing organisation.

Now, that definition of Industry 4.0 has broadened in recent years. And it now goes across almost every industry. And it means digital transformation. But it's less about the technology. Yes, technology is a part of it. Robots are a part of it.

Process automation is a part of it. But actually, Industry 4.0 is more about an evolution in human behaviour. It describes how consumer behaviours have changed, that expectation of having an immediate service, for example. And so, Industry 4.0 is what techniques, what technologies, what tools, what ways of working, can we adopt to meet the needs of the modern consumer.