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Learning outcomes

After studying this course, you should be able to:

  • consider culture in ways that are not reductionist and essentialist
  • understand the properties of human communication and what intercultural competence entails and requires
  • apply the notion of complex and dynamic identities to your own experiences
  • have a critical understanding of national culture and be able to apply the concepts ‘othering’ and ‘belonging’ to intercultural encounters.
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OpenLearn - An introduction to intercultural competence in the workplace
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