Learning to change
Learning to change

This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if you want a free statement of participation.

Free course

Learning to change

2.4.6 Your communication skills

The next activity is an opportunity to reflect on your own communication skills. Recognising which skills you already have and use is an important first step towards being able to value and develop them. If you are considering embarking on significant change then you will need to communicate with other people at some point. You may need to explain to people who are close to you what changes you are thinking about. Or you may need to use communication skills to enlist the help of other people.

Activity 18 Reflecting on your communication skills

Allow about 30 minutes for this activity

Think of a recent interaction you have had with someone. Write an account, giving as much detail as you can. At this stage of the activity do not worry too much about the communication aspects of your ‘story’.

Once you have finished writing put it down for a few moments before you come back to it. This means that you will create a gap after your first attempt which will give you some time to think about what you have written. This increases the chance of being more critical about what you write and to be able to add to or improve it. This is also very useful when it comes to your written work in this course.

Now return to the story you have written. Note down any communication skills that you can see in your interaction with the other person. For each of your listed communication skills, decide for yourself whether it is a skill that you are confident in. Then say how often you notice yourself doing this. Your notes could be organised like this (we have given an example to get you started):

My communication skill Confident/unconfident? Happens often/rarely
Speed of talking I do tend to speak too quickly – so not very confident. Usually when I think people do not agree with or like what I am saying.

The final stage of this activity (and again you might want to allow some time between this stage and the previous one) is to go back over the comments you have put into your table.

Does your personal pattern of frequency and confidence help you communicate with other people? In what ways does it do this?

We will be returning to the importance of involving other people in your learning to achieve change later in this section.

The next section focuses on another useful skill – problem solving.

Y165_1

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to university level study, find out more about the types of qualifications we offer, including our entry level Access courses and Certificates.

Not ready for University study then browse over 900 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus