This free course was written by Kris Stutchbury.
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© Karen Parker
Figure 1: adapted from: Burnard, P. (1996) Acquiring Interpersonal Skills: A Handbook of Experiential Learning for Health Professionals, 2nd edn, London, Chapman & Hall.
Figure 2: Thislife Pictures/Alamy
Figure 3: Ken Walsh/Alamy
Figure 4: John Birdsall
Figure 5: Brian Mitchell/Corbis
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