Questions regarding poster and print items
How do I order the free OpenLearn print items?
You can access all our free print items from this page.
How are the print items shipped?
The posters are sent flat, A4 size, so they should fit through your letterbox.
Can you ship print items to anywhere in the world?
We're sorry, but we're unable to send print items outside of the UK. However, on the order form, we do provide the option for you to download a PDF version of the item.
When will I receive my print item?
We aim to send out our print items within two weeks, but this can take four to six weeks for a particularly popular series when there is high demand. Please allow at least four weeks before you contact us. Unfortunately we will not be able to trace individual requests.
How do I enter my postal address?
You should be able to put your postcode in and then select your address from the drop-down box. You can also manually type over any address details that need changing.
Is the packaging recyclable?
We use 100% FSC approved paper for our print offerings, and recyclable plastic envelopes for distribution. We are currently looking into the possibility of switching to biodegradable plastic packaging.
Is it possible to download a PDF version of the print item?
Yes, on the order form there's an option to receive an email with a link to the PDF, instead of a copy in the post.
How can I contact you?
If your question is specifically about a print item, then you can email email@example.com
Before you contact us about anything else, please bear in mind that we are a small team working with limited resources, so do please check the FAQs first to see whether this answers your question.
If you can't find the answer that you are looking for, please contact us at firstname.lastname@example.org and we will try to respond as soon as possible.