Transcript

STUART ARMSTRONG

In coaching we're working with people. And whenever we're working with people, one of the things that we really need to be able to do is to build relationships and to build trust and rapport. Those things are really important if we're going to create a really great connection and then help those individuals with providing a learning experience that's going to help them on a journey of change.

Now, in this section, we're really going to explore that and look at the different techniques that we can use to help people to build trust and build rapport, particularly when we're in that role of supporting coaches and helping coaches.

And have a look out for a really interesting video where you'll see a motor racing pit crew practicing their changeovers in the pits. Now, it's really interesting to look at the relationships and observe what you see. Now, it features Chris Hoy, the Olympic cycling champion, having a go at motor racing, moving away from cycling. So it's really interesting to see all the different dynamics.