Transcript

LUCY MOORE

To be non-judgemental, and to watch truly nonjudgmentally is really, really hard. I'm not saying I can do it.

STUART ARMSTRONG

Can you do that?

LUCY MOORE

I don't know if you can.

INTERVIEWER

I'm not sure you can. Well, I certainly find it very-- because isn't it part of the job? Essentially, to get oh-- go ahead. Then, what does it depend on?

LUCY MOORE

So I would say it depends on why you're there. Who are you in that scenario, what are you doing there? Am I more senior, am I there to help you advance your practise to the best that you can be? Am I there to pass judgement on what you're actually doing?

Am I assessing you to something? Is why are you there? I might have a different opinion to you, which could spark some thinking for you. But does my opinion take precedence?

STUART ARMSTRONG

That's one of the things I think about coach development is really difficult, is how rarely have I been given clarity, either by the deploying agency, or by the other person, around what my role is. So I find myself clarifying that role to the individual, before we start. So I would have a kind of pre-nearly always, wherever possible.

For somebody to have their first sort of formal coach development, and watch them and observe them coach, is a pretty scary thing. And so for that interview, I always, always sort of try and pre-clarify what I'm going to be there for. And also get a sense of what they would like.

And it is definitely, too-- usually what I would say is look. Certainly do not think of me as somebody who is senior, somebody who is here to, in any way, assess or critique. My job is to help you make sense of what's going on in your coaching, and to perhaps, sometimes, make you aware of things that you might not be aware of.

That then can help you with your learning journey. So I'm just another coach, I'm another pair of eyes. And we can have a conversation afterwards, and I will share with you what I observe. And you can use what I observe as much as you want to, or not. Because I want to kind of disarm them a little bit, as much as possible. And usually, I find that's helpful.