Transcript

RONKE

Some people might think it's hard work to deal with the family, so they just try and avoid any sort of communication. I think that's rude. I think you should try your best to make sure that person is OK with everything as opposed to avoiding the situation for example.

WOMAN

Can you put it over there?

RONKE

My client was always eating by herself and I know that she used to enjoy having a good chat at dinner times and things like this. So I thought it'd be a good idea to encourage her family to hang around for dinner. So they sat down and they started enjoying it. And now my client was like, you know, my brother was asking where are you? Like he wants his Sunday dinner next time he comes. You know, it's not something that we have to do. It's not in place, it's not part of her care plan. It's just something I thought was nice for her because she used to enjoy those times sitting around a table.

WOMAN

A little bit of gravy. Without pouring out [INAUDIBLE].

RONKE

I just think it's nice for my client because she's not always the happiest bunny and it's nice to see her when she's happy.