Transcript

KELLY EDWARDS

We have a lot of new members come on, but you've then got the old members to guide them, as well. It's not just about me guiding them it's about them taking experiences from the older members.

And we also run a-- once a week, we just have a drop-in morning. And it's just literally for people to chat about life experiences. And then someone will say, this is going on, and I'm struggling with this. And someone say, ah, I've had that issue.

So a lot of the time, it's about them finding their own solutions. And then, occasionally, I'll have to chip in, or another member of staff will say, have you've tried this? Have you tried that? But generally, there's another member there who's been through the same sort of thing, so they can help them out, really.

We try not to-- unless we really have to, we try not to-- we're there to support. And if they ask for advice, we'll give advice. And if we feel that someone is really in danger, then we will step in. But generally, between them, and the older members, and other members' experiences, they can sort it out themselves, really.