Transcript

CIAN

Well, nobody really likes being labelled, I don't think. But at the end of the day, we kind of need labels to kind of-- so that we can know what people's needs are.

TERRY

If you're on benefits, you need some sort of description of what help you need.

CHARLENE

You know, we're just human beings trying to get on with our lives, you know? So why put a label on it, and make us feel 10 times worse with a label?