3.19 Key ethical issues for CAM practitioners: professional etiquette and whistleblowing
In the past, professional bodies cautioned their members against disparaging other members of the same profession in front of a user. In the UK many codes of ethics still discuss professional etiquette from the perspective of safeguarding the interests of the practitioner rather than the user. Sensitivity is required when treating a user who is dissatisfied with a previous practitioner, but this should not prevent a practitioner being critical of someone else's obviously unacceptable treatment or behaviour. All practitioners have a duty to protect users. This may impose positive duties on practitioners to help users access complaints mechanisms if appropriate.