Transcript

My job role is a care coordinator. I work for the Garth Care Services and my role as a care coordinator is to manage the smooth running of our domiciliary service. The Garth is a private family-owned business in Kington, in Herefordshire. The Garth is a thirty-four-bed registered care home, but it also has attached to it the domiciliary side, so we go out into the local community and provide care for people in their own home, so this enables them to stay in their own homes, in their own properties. So my role is to manage that side of it, but I do when needed I can go in the home and care for the clients that are living within the Garth. I have a day a week when I go out into the community which is going out in my car, and I am going and visiting our clients in their properties and caring for them during that day. My day-to-day role is to ensure that the clients’ care visits are allocated to a carer for that day. I go out and do care plan reviews and make sure they are up to date as and when they are required. I comply with monthly auditing; I respond to emails, liaise with social workers, hospice team families for the potential of some new clients. I complete assessments on new clients so I will go out to their property, visit them and complete a support plan and create a care plan to meet their care needs. I carry out risk assessments when I’m in the property for their safety and for the safety of our carers. I also liaise with family members and provide support to them if they need it. I speak to GP, district nurses and occupational therapists to ensure that the clients’ needs are all being met. I manage our care teams, so I do regular spot checks on the staff in the community and make sure that they are carrying out high standards of care to all our clients. We have a training system in place for the staff and myself, so we all have to make sure that we are a hundred percent compliant with our training. We hold monthly meetings, so I hold them alongside the home care manager so we keep up to date with the carers any problems or concerns they may have out in the community and I also cover annual leave and sickness for the care staff. If there are any major concerns, I will complete a safeguarding if required and keep up to date with policies and procedures set within the Garth Care Services.