- Introduction
- 1 Moving around the course
- Introduction
- 2 The problem of defining social work
- 3 Social work values and ethics
- 4 Discrimination and anti-oppressive practice
- 5 What do social workers ‘do’?
- 6 Social work roles
- 7 Summary of Session 1
- Introduction
- 1 What would you prefer?
- 2 Communication skills
- 3 Creating rapport
- 4 Empathy
- 5 The social work relationship
- 6 Service user involvement
- 7 Resistance to social work involvement
- 8 Communicating with children
- 9 Language and power
- 10 Working with interpreters
- 11 Social work communication with a family group
- 12 Summary of Session 2
- Introduction
- 1 Poverty
- 2 Social exclusion
- 3 Social work with communities
- 4 Social work and groups
- 5 Social work and the law
- 6 Summary of Session 3
- Introduction
- 1 Developmental frameworks
- 2 Development and children
- 3 Development over a lifetime
- 4 Development in a social context
- 5 Summary of Session 4
- 6 Thinking like a social worker
- 7 End-of-course summary
- 8 Where next?
- References
- Acknowledgements
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Contents

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