# 2 Understanding change

Figure 1

The next activity focuses on reading a chapter on managing change, as well as introducing some practical tools to help manage the change process.

## Activity 3

Allow 3 hours

Read the chapter Managing change in health and social care (Tilley and Jones, 2013). Take notes of the key points and anything you think is particularly important.

Ensure that you make a note of the three tools which you encounter in the chapter – force field analysis, stakeholder mapping and SWOT analysis – and what they are used for. You will need these notes for Activity 4.

(A text entry box would appear here, but your browser does not support it.)

Drawing on what you have learnt about your own attitude to change, together with specific tools designed to help a manager plan change, in the following activity you will be planning your own change management project.

OpenLearn - Lead and manage change in health and social care
Except for third party materials and otherwise, this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence, full copyright detail can be found in the acknowledgements section. Please see full copyright statement for details.