Transcript

[ELVIS AND KEVIN SPEAK QUIETLY]

[DOORBELL RINGS]

Kevin Madden

Good morning my dear.

Elvis Malcolm

Morning

June Hole

You alright?

Kevin Madden

You bet.

June Hole

Chair's over there.

Brian Hole

Sorry?

June Hole

Sling's over there.

Brian Hole

I went into the hospital in June, and come out in December. I went in with two gangrenous toes. So I come out with no toes, no legs. And it's called vasculitis, isn't it? When I was being discharged, the social worker up at the hospital, she wanted me to stay another week or a fortnight because she didn't have a care package in place. And my daughter knew of this company. And she phoned her, and she said, have you got any, you know, and they arranged it between them that way. So we went back to Social Services then. And they said, that's OK, carry on.

Elvis Malcolm

You have to know how to move him to and from - from chair to bed to chair. You just have to monitor how we move him. Or you put the strap on to get him in the chair. You have to make sure they're definitely accurate. [INAUDIBLE]

Kevin Madden:

[INAUDIBLE] Want to take it up? There we go. You're back. With Brian, obviously, he's an amputee, 'cos of gangrene. He can't do a lot for himself. So obviously, because he's a double-hander, June can't do it all her own. So the most important thing is get him out of the bed in the mornings, make sure he's up, dressed, ready for breakfast.

Elvis Malcolm

You try to make the client feel safe, and relating to them. When I'm washing him, if you notice, I tell him, yeah, I'm going to wash your face, stop me. You don't put up your hand like you might think, you know what I mean? So you tell him definitely. You talk him through it, so that's the situation.

Brian Hole

Not a very pretty sight, is it? It's getting all over the place.

It's Phillipe and Tiago, two brothers, Portuguese. They're very good. Obviously, you have two men, two ladies, or two girls, or one of each. But there's always - they won't do it one on their own. See, you're double handed with me. So they won't do a single-handed. So if nobody turns up, then they gotta wait and wait on them.

Elvis Malcolm

You going to stop me when the milk's enough?

June Hole

Yeah. You're spoiling him.

[Kevin talks to June in the background]

Elvis Malcolm

That's OK?

Brian Hole

That's OK, yeah.

June Hole

You should be so lucky.

Elvis Malcolm

That's luck.

Kevin Madden

And then his wife is available most of the day. She's got the wheelchair in the day. She's got the car outside, which transports him back and forth two times a week. He said, she'll take him to the hospital for dialysis and stuff. So that's June's role, if you like, as a wife. But in the meantime, she's at least two carers going in sorting the main, you know.

Ok, that's it.

June Hole

You'll be off?

Kevin Madden

Thank you. At the end of the day, the man appreciates everything you do. And everything's fine with him.