My OpenLearn Profile
- Personalise your OpenLearn profile
- Save your favourite content
- Get recognition for your learning
- Learning outcomes
- 1. Introducing diversity and difference
- 2. ‘Difference’ and communication
- 2.1 A communication ‘problem’?
- 2.2 Analysing communication problems
- 2.3 Ways of understanding ‘difference’
- 2.4 The social construction of ‘difference’
- 2.5 ‘Difference’ and identity
- 2.6 Reflecting on identity
- 2.7 Aspects of identity
- 2.8 ‘Difference’, power and discrimination
- 2.9 Experiencing prejudice and discrimination
- 3. Ethnicity
- 3.1 ‘Race’, ethnicity and communication
- 3.2 ‘Race’
- 3.3 Ethnicity
- 3.4 Describing your ethnicity
- 3.5 Ethnic categories
- 3.6 ‘Racialisation’ and racism
- 3.7 The process of 'racialisation'
- 3.8 The impact of 'racialisation'
- 3.9 Being on the receiving end
- 3.10 Working with difference
- 3.11 Ethnic matching
- 3.12 Services for inter-ethnic communications
- 3.13 Employing interpreters and link workers in health and social care
- 3.14 Challenging racism
- 3.15 Exploring anti-oppressive practice
- 4. Gender
- 4.1 Thinking about gender
- 4.2 Talking about gender
- 4.3 Reflecting on gender and identity
- 4.4 Where does gender come from?
- 4.5 Gender and power
- 4.6 Gender and power in the workplace
- 4.7 Gender and power in helping relationships
- 4.8 Gender and difference
- 4.9 The revival of gender essentialism
- 4.10 Men and women communicating differently?
- 4.11 Critiquing gender essentialism
- 4.12 The implications of gender differences in communication
- 4.13 Gender and parenting
- 4.14 Changing fatherhood identities
- 5. Disability
- 6. Conclusion
- Current section: References
About this free course
16 hours study
Level 1: Introductory
Become an OU student
Download this course
Free statement of participation on completion of these courses.
Create your free OpenLearn profile
Get the most out of OpenLearn
Anyone can learn for free on OpenLearn, but signing-up will give you access to your personal learning profile and record of achievements that you earn while you study.
Anyone can learn for free on OpenLearn but creating an account lets you set up a personal learning profile which tracks your course progress and gives you access to Statements of Participation and digital badges you earn along the way. Sign-up now!
This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if you want a free statement of participation.
Diversity and difference in communication
Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has nearly 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.
Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.