2.1 The needs of students

Tutors reported that students needed to be treated as individuals and needed tutors to be flexible, approachable and available.

‘We need to be approachable and I think we need to be available and have understanding and compassion.’

Tutors explained what students needed from them in relation to communication, which is the focus of the next activity.

Activity 2

List what you think students told us they need their tutors to be. To start you off here are three examples: encouraging, personable, patient.

Can you suggest five more?

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Discussion

Other responses from students said that they wanted their tutors to be accommodating, understanding, reassuring, supportive, approachable, flexible, practically helpful, intuitive, receptive, non-judgemental, sensitive, empathetic, realistic, to listen and to believe/value what is being said.

OpenLearn - Supporting university students with a mental health condition
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