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# 5 Test your knowledge

You will now have a chance to review what you’ve learned in this free course with an informal quiz.

## Activity 9 Informal quiz

Allow about 30 minutes

1. Personal awareness is one of the basic building blocks of caring management and leadership. True or false?

True
False

2. Tick which of the following are correct. Compassion fatigue:

applies to caring for humans and animals
is an extreme state of tension
cannot be alleviated

### Discussion

Compassion fatigue is experienced by those helping people or animals in distress. It is an extreme state of tension and preoccupation with the suffering of those being helped, and can lead to a secondary traumatic stress in the helper or caregiver. Symptoms include apathy, isolation, bottled-up emotions and substance abuse. These can be alleviated with the right support and management.

3. Who developed the Social Readjustment Rating Scale (SRRS) or the ‘Stress Scale’ as it is more commonly known?

(A text entry box would appear here, but your browser does not support it.)

### Discussion

Thomas Holmes and Richard Rahe developed the Social Readjustment Rating Scale in 1967. Look back at the ‘Individual responses’ section to find out more.

4. Which statement is the most accurate?

Employees who have a sense of engagement in what they do find that, instead of experiencing work as stressful and demanding, they look on it as a positive challenge, which in turn enhances their wellbeing, involvement and efficacy.
Employees who have a sense of engagement in what they do find that they often experience work as stressful and demanding because they feel so committed to the challenges they have to overcome.

5. Imposed change has a number of effects on staff. Which of the following are the most common examples of these?

Staff act proactively
Resistance to change
Low creativity
High risk taking
Anxiety
Unpredictable reactions to change
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OpenLearn - The caring manager in health and social care
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