# Transcript

Angelique
When Lakshmi’s mother died, I thought that she had coped with her bereavement in a calm and emotionally mature manner. I really admired her for that however, about six months later, I just didn’t know what to make of Lakshmi and couldn’t understand what was going on. She used to be a manager’s dream – always bubbly and bright, a keen team member, and always as sharp as a knife when it came to her caseload. Now she seemed to be permanently sullen and irritable, uncharacteristically cynical in meetings and, at serious risk of losing her grip on her caseload. I had always been close to Lakshmi but felt like we were losing the relationship we once had.